Having experienced the disappointment that comes from garments being returned with buttons missing and “sorry” stickers throughout their order, many people consider going to the dry cleaner an unpleasant chore. The joy of having someone else do your cleaning has been replaced by frustration and unsuccessful attempts to do stain removal at home.

It doesn’t have to be that way. Quality garment cleaning and customer service does exist—and thanks to our Clothing Care Council’s Award of Excellence (AOE), it’s much easier to find.

When you see our gold star and Award of Excellence decal and customer service pledge poster, you can be assured your trip to Manor Cleaners will be a pleasant one. We have passed a rigorous set of cleaning evaluations and demonstrated a level of quality far surpassing the average dry cleaner.

As a member of a Ontario Fabricare Association we offer education and training, research, and technical support. Manor also performs a Cleaning Performance Test (CPT) annually, to demonstrate our ability to remove common stains from a silk swatch, and post the Award of Excellence Customer Service Principles poster for customers to see—and that’s just for starters. Manor Cleaners also demonstrates our professionalism in a variety of different ways including taking classes, using secret shoppers, and having our plant evaluated by an association of cleaners such as the International Fabricare Institute.

That’s one reason why you’ll find a money-back guarantee as part of our Award of Excellence pledge to you, the customer. Here’s another: we believe the difference in quality is one you’ll notice right away. Your clothes are an important investment. They deserve a cleaner with a proven commitment to superior cleaning and customer care. Take them to an Award of Excellence cleaner.  Take them to Manor Cleaners.